Privacy Policy

Welcome to Gogue (“we,” “our,” “us”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application (“App”) and website https://gogue.ai (collectively, the “Services”).

By using Gogue, you agree to this Privacy Policy. If you do not agree, please discontinue using our Services.

1. Information We Collect

We collect and process information to operate effectively, provide personalized experiences, and improve Gogue.

a. Information You Provide

• Account information: Name, email address, or other optional details you provide when creating an account or contacting us.
• User input: Text or queries you submit to generate AI-based audio lectures.
• Preferences: Topics, interests, and learning goals configured in the app.

b. Automatically Collected Information

• Usage data: App interactions, listening activity, and feature usage.
• Device and technical data: Device model, operating system, app version, and IP address (used for analytics, security, and diagnostics).
• Crash and performance data: Used to improve reliability and fix issues.

c. Cookies and Tracking

On our website, cookies or similar technologies may be used for analytics and functionality. You can disable cookies in your browser settings.

2. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve the App
• Generate personalized audio lessons and recommendations
• Analyze performance and usage trends
• Communicate with users regarding updates, support, or technical issues
• Ensure security and prevent misuse
• Comply with legal obligations

We do not sell or rent personal information to third parties.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal basis for processing your data includes:

• Performance of a contract: To deliver the Services you request
• Consent: For personalization and analytics (you may withdraw consent anytime)
• Legitimate interests: To improve and secure our Services
• Legal obligations: When required by law

4. Third-Party Services

We may use third-party providers to support our operations, including:

• AI content generation: For processing lecture requests
• Analytics and crash reporting: Such as Firebase, Amplitude, or similar tools
• Cloud infrastructure: Secure hosting and data storage

All third parties process data under strict confidentiality and comply with privacy standards.

5. Data Retention

We retain your information only as long as necessary to:

• Provide and maintain our Services
• Comply with legal obligations
• Resolve disputes and enforce agreements

When data is no longer needed, it is securely deleted or anonymized.

6. International Data Transfers

Your information may be processed and stored on servers outside your country. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your privacy.

7. Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent

To exercise these rights, please contact us (see Contact Information below).

8. California Consumer Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it’s used
• Request deletion of your personal data
• Opt out of the sale or sharing of your information (we do not sell data)
• Be free from discrimination for exercising these rights

9. Security

We apply industry-standard measures to protect your data, including encryption in transit, limited access, and secure storage. No method of transmission over the internet is completely secure, but we take all reasonable precautions to safeguard your data.

10. Children’s Privacy

Our Services are not directed toward children under 13, and we do not knowingly collect information from them. If you believe a child has provided us data, please contact us to have it deleted.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will appear on this page with a new “Last updated” date. Significant changes may also be communicated in-app or via notification.

12. Contact Information

If you have questions, concerns, or privacy-related requests, please contact us